BHD Average Call-back time over last month = 75 minutes
It was a busy month for tech support. Our techs took over 1,000 calls.
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Stardust Building Supplies Opening New Location
BHD customer, Stardust Building Supplies, is opening a new location in Glendale Arizona. Set to open in early November, the new store is located at 5150 W Northern Ave. This new location showcases all...
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Big Hairy Dog Gives Back
At Big Hairy Dog ownership is accountable to staff. We do not make contributions unless it’s approved by our crew. Therefore, we may come across a bit harsh when investing charitably. Make-A-Wish is...
View ArticleNew security threat for Retailers: Cash Register Skimmers
BHD wants to pass along information we’ve come across that may affect our customers. We hope you find this information helpful, and will check out your computer equipment to be sure you have not been...
View ArticleBHD welcomes Lodi Wine Labs
BHD’s newest customer, Lodi Wine Labs is welcomed into the growing family of customers. Located in Lodi, CA, they serve and sell a wide variety of locally grown wines. A great place to visit – check...
View ArticleDo you have a Physical Inventory Coming Up? Plan Ahead!
Most retailers conduct their Physical Inventories (PI) around the same time each year. December and January are both big months for PI’s. The number of scheduled PI’s increase as early as the first...
View ArticleBHD has Hired some New Faces!
Big Hairy Dog recently hired a new tech – someone who has hit the ground running. Todd King, formerly from Yosemite Conservancy, knows just about all there is to know about Retail Pro. He’s worked...
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Malaney Twins and Dugan at Halloween Event
The oldest of the three Malaney kids are twins, Jake and Maggie, shown here at a Halloween event with The Big Hairy Dog, Dugan. Dugan is known wherever he goes!
View ArticleBHD Received and Addressed a Customer Complaint!
As most Point of Sale Distributors have to deal with complaints about lousy service and bad software, Big Hairy Dog has to deal with the following: “Your hold music played ZZ Top ‘Waitin for the Bus’...
View ArticleA special greeting from a wonderful customer
A special greeting from: Thanksgiving time to express to you our sincere appreciation for your continued Support and assistance. We are deeply thankful and extend to you our best wishes for a happy...
View ArticleLatest Retail Pro Version / Hot Fix
8.6 R2 10/31/13 9.2 R5 9.20.765.410MP Both updates include support for Merchant Warehouse Genius devices to act as customer line displays.
View ArticleWelcome to ‘Wendy’s on Water’!
A big welcome to Big Hairy Dog’s newest customer – Wendy’s on Water, a lovely women’s apparel shop in Decora, Iowa. Welcome to the BHD Family!
View ArticleA Message from BHD’s President
Season Greetings, I apologize. I know how important social media is and that I should be Tweeting and posting on the BHD Facebook page but I have nothing interesting to post. For twenty years I’ve...
View ArticleBig Hairy Dog Earns 4 Global Awards!
Retail Pro has recognized their highest achieving Business Partners around the world. Awards have been given to Partners in Asia-Pacific, Middle East, Europe, Latin America and North America. In the...
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BHD’s Accounting Expert, Darrell, has a new grandson!
Meet Cole Madden Smith Born 11/28/13 at 3:40 am. He was 7 lbs. 13 oz. 19.75 in. long What a cutie! Congratulations Darrell and Family!!
View ArticleBig Hairy Dog Gives Kindle Fire HDs to Tradeshow Drawing Winners!
Each tradeshow season, Big Hairy Dog holds a drawing at each show. The winner from the last season’s shows won a Kindle Fire HD. Here are the last of the winners: LOYOLA UNIVERSITY MUSEUM OF ART -...
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BHD’s youngest Tech-In-Training
Senior Tech, Stephen, had a visit from his daughter, Katarina, on Friday. We hope she’s picking up some tech skills from Daddy….
View ArticleIt’s time to welcome some new BHD Customers!!
Welcome to OCEANSIDE CARVERS, a men’s apparel shop in the beautiful community of Grover Beach, CA. A big welcome to DESIREE BOUTIQUE, an apparel shop in Pecos, TX. And a warm welcome to OTTER CREEK...
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